Question 1

Q. Do we use AI?

Accepted Answer

No. AI plays no role whatsoever in our creative process.

We believe that storytelling for children is a deeply personal process that requires empathy, imagination, and a personal touch. AI lacks the understanding of emotion and context necessary to craft engaging narratives tailored to young minds.

We cherish genuine human connection and creativity in every story we create, ensuring that each tale is filled with authenticity and heart.

Our commitment to maintaining the integrity of children's literature means that AI has no place in our work, as we believe that the magic of storytelling is best cultivated through the human imagination.

Question 2

Q. If a ghostwriter writes my story, is it still mine?

Accepted Answer

A. Absolutely. Your idea is the book's foundation and the core of the manuscript. Hiring a ghostwriter is like hiring an illustrator - you're bringing in a professional with superior technical skill (narrative structure, pacing, and age-appropriate writing) to execute your vision just as the artist executes your vision with the colourful, creative cover and illustrations. We write the words, but the brilliant concept is yours. And that's where the magic starts.

Question 3

Q. I have some questions before I order…

Accepted Answer

A. Great! We love chatting to new people! You can get in touch with us via the live chat function on the website, or, if it’s out of office hours, feel free to get in touch with us via our contact page.

Question 4

Q. I’ve placed my order…now what?

Accepted Answer

A. Right away, you should receive an email confirming your order. We may need more information from you, at which point, we will get in touch with you via the email address that you signed up for your order. If not, we will be in touch with you within the allotted delivery time with a delivery of the first stage of your project.

Question 5

Q. What is the 'Pro Package Upgrade'?

Accepted Answer

A. As standard, we copyedit your work. This means one of our editors ensures that the spelling, grammar and syntax are all correct, whilst being mindful of a consistent writing style. When you add-on the pro package, this brings in a developmental editor, from the start, who will provide full editorial assessment of your outline (for chapter books only), and then makes fundamental structural notes on your book itself for the writer to rework.
 
Many self-publishing authors don't upgrade to the pro package and go with our standard service, however, for the absolute best chance of success and to create the best possible story, we heavily recommend getting your work developmentally edited.
 
Publishing a book without a developmental editor on-board is akin to creating a film without a director and in traditional publishing all books go through developmental/structural editing and assessment.

Question 6

Q. Do you offer a payment plan for longer books?

Accepted Answer

A.  Yes, we do! For UK residents, we offer Klarna as an option. With Klarna, you can pay over four payments. For non-UK residents or if you don't qualify for Klarna, we do offer a custom payment plan. Our custom payment plan is for orders over £800 only.For more information on our custom payment plan, please get in touch.

Question 7

Q. Where can I see samples of your work?

Accepted Answer

A. We have a link to our samples at the very bottom of the page, in the footer 😊

Question 8

Q. I’ve tried to order but I’ve been warned of extended delivery times and a potential waiting list. What’s going on?

Accepted Answer

A. Due to the hands-on nature of our service, from time to time we reach maximum capacity. When this happens, we extend orders. When we’ve reached maximum capacity, we stop taking orders and instead, add you to a waiting list.

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